News about new features in MemSec EPoS products or forthcoming events, as well as general information.

Reduce no-shows

EPoS order at table app

Fire! Quick, who’s here & who’s missing?

MemSec EPoS & psConnect

We’re delighted to announce that MemSec 7 can now be connected to credit card terminals from PaymentSense via their psConnect solutions to provide fully integrated card payments.

Having completed the integration in record time and to an exacting standard we’re now in a position to let our customers know about this exciting new enhancement. In its simplest form this integration sends the amount to be paid directly to the card terminal that’s next to your till when the customer is paying at the counter. The terminal handles the transaction and sends back confirmation of the payment. If you need to be able to take the terminal to your customer at their table then the pay-at-table features of this integration will make your life so much easier you’ll wonder how you ever managed without it. You can print the bill off at the table direct from the card machine and as soon as it’s paid on the terminal the tab is cleared on the till for you.

Both solutions support chip & pin and contactless payments, meaning that your customers can pay with their phones or watches as well as their cards. Receipts can be printed either on the pin pad or your till receipt printer and with the pay at table solution things like tips, splitting the bill and even part payment by cash are very easily handled. All transactions are processed over the Internet, so minimising the time taken.

PaymentSense promise to match your current pricing for card processing and may even be able to contribute to any costs you incur in switching. To find out more, see the page on our website here or click the links above. If you’d like a quote, call, email or contact us here and we’ll put you in touch with your local PaymentSense representative. You can find out more about PaymentSense here.

 

Online Table Bookings

Booking a table is something more and more of us are doing via the Internet. We may still use our phones but to browse rather than to call! Up until recently the only way to allow your customers to make online restaurant bookings in your restaurant or pub was to use a generic booking site. That’s all well and good, and if you’re in a busy city-centre location those sites may generate extra business for you but generally your online bookings will be made by people visiting your own website.

If you currently pay for a listing on a booking site you’ll know that as well as a hefty monthly fee you also have to pay as much as £2 for every cover they send your way. Whilst it may only take one or two bookings per month to pay for that service, it’s still money in their pocket rather than yours.

Enter MemSec Bookings. We offer a comprehensive booking system that’s not just linked to your EPoS system but is actually part of it, meaning that deposits, notes and history all transfer from booking to table effortlessly. There’s no need for an extra laptop or tablet to manage bookings on site as it’s all on the till, handheld waiter tablet or back office computer. You can even take deposits over the phone in the office and link them to a booking. Online restaurant bookings become easier and more affordable and save your staff time. They’ll also be able to see more information about your customers, enabling them to provide better service.

Our monthly licence fee and cover charge are much lower than popular booking sites. We’ll even help you or your web designers to build it into your website. So why not get in touch and ask for a demonstration?